Call9 Brings Its Real-Time Emergency Care Services to Syracuse

Bishop Rehabilitation and Nursing Center First Facility in Central New York to Offer Call9 Services

BROOKLYN, NY (September 18, 2018) – Call9, a technology-enabled, heathcare service, announced today that it is expanding to Central New York via new partnerships with skilled nursing facilities in the Syracuse area. Bishop Rehabilitation and Nursing Center, which was recently purchased by Clinton Square Operations, will be the first facility to implement Call9’s real-time acute and palliative care services this September, expanding the suite of specialized services it provides to patients.

Call9 is a Silicon Valley-founded, Brooklyn-based healthcare service that delivers immediate care to patients in skilled nursing facilities 24 hours a day, 7 days a week, 365 days a year, in the comfort of their own beds. Call9’s model of care, which reduces unnecessary Emergency Department visits, hospitalizations and subsequent readmissions in nearly 80% of patient encounters, has seen tremendous interest, and the company has grown rapidly over the past year. Bishop’s new leadership is focused on quality-of-care initiatives, making the facility an ideal partner for Call9.

“I am incredibly proud of Call9’s rapid growth because of what it means for our patients,” said Timothy C. Peck, MD, Call9’s Cofounder and CEO. “Our expansion to Syracuse—and, in particular, our partnership with Bishop Rehabilitation and Nursing Center—will allow us to improve outcomes and show the healthcare system how innovation can deliver quality, patient-centered care and transform the patient experience. We are looking forward to working hand-in-hand with the dedicated team at Bishop and continuing to grow Call9’s success.”

“We are greatly anticipating the implementation of Call9 to assist us in providing exceptional care to our residents,” said Edward Farbenblum, CEO of Vestracare, the parent company of Bishop Rehabilitation and Nursing Center. “The Call9 collaboration will allow our residents to be treated in place and serve as a great resource to reduce overall hospitalizations.”

Since its founding in 2015, Call9 has delivered life-changing care to thousands of patients, recording more than 90,000 first responder visits and 17,000 telemedicine visits. In the past year, Call9 has more than tripled the number of SNFs served and more than quadrupled the number of beds covered.