[Built In NYC] How Call9 is scaling its platform by always putting the patient first

Throughout the United States, there are tens of thousands of nursing homes and rehabilitation centers, yet very few are equipped to handle medical crises.

To tackle this challenge, Call9 connects patient bedsides with remotely located skilled and compassionate physicians, as well as on-site first responders who are available 24 hours a day. After piloting this model in New York, the organization is ready to expand nationally.

We spoke to the team leading this initiative to learn what drives them, and how they plan to scale such a massive undertaking.

 PHOTOGRAPHY BY KEN PAO

PHOTOGRAPHY BY KEN PAO